About Us

iXchange is a member of the IHH Healthcare network, one of the world’s largest healthcare service networks. We have over 20 years of experience in providing end-to-end healthcare solutions in Third Party Administration (TPA) for a diverse range of clients. We are focused on delivering world-class patient care, supported by a full suite of digital tools that offer convenient access to our services anytime, anywhere.

Core Values

We are committed to protecting the trust our clients have in us. 


Doing right by our patients with the highest professional standards, facing difficulties with courage, and honouring commitments.

From clients and patients to individuals in our communities, everyone is treated with care and respect.
From safety, quality and efficiency, to innovation and continuous improvement, we strive for excellence in everything we do for our clients and our patients.

What We Do

Having cared for thousands of patients from all over the world, we understand the intricacies of healthcare. And we are focused on making employee benefit plans easy to understand and convenient to use, while helping employers like you balance cost and empathy.

Supporting us, is a panel network of over 1,500 medical clinics, robust administrative claims support, a 24/7 support centre, and a comprehensive delivery framework that offers both employers and employees a seamless experience. It is all about cost-effective and cost-efficient care that is easy-to-use, all at your fingertips.

Our Global Footprint

iXchange is part of the global IHH Healthcare group, with a network of 80* hospitals in more than 10 countries supported by 67,000* talented and dedicated individuals focused on providing the best care, treatment, and outcomes for our patients. Our portfolio of brands include Acibadem, Mount Elizabeth, Gleneagles, Pantai, Parkway, and IMU.

We aspire to be the world’s most trusted healthcare services network by making healthcare faster, better, and easier.

From China to the Netherlands, we are united with one purpose: Touching lives and transforming care.

IHH Healthcare Network’s strong global presence

*Numbers are accurate as of 26th Oct 2020. Includes the Fortis Healthcare network and its hospitals under O&M arrangement.